07 Apr '13, 10pm

Why are all the user stories missing descriptions? The benefits of the on-site customer.

I asked my pair on my first day here at Pivotal. That’s on purpose. A user story is a promise to have a conversation. When we start a story, we’ll have a discussion with the client to fill in the details. Ok. So we’ll just ping them on Skype or something? No. They’re sitting at the desk right over there. The Onsite Customer In XP, the onsite customer is a domain expert that is part of the development team. Their responsibility is to answer questions, resolve disputes, and set small-scale priorities [1] . In past projects, contacting a client involved emails, IMs, or phone calls. My stories needed detailed descriptions. Description-less stories risked building the wrong thing. So I labeled them “blocked”, and project velocity suffered. Benefits of having an Onsite Customer In my current project, having an onsite customer has made a huge impact. Eliminating story description...

Full article: http://pivotallabs.com/why-are-all-the-stories-in-pivotal...

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