23 Apr '13, 6am

Every right action is also a mistake

Throughout my career, I’ve had the opportunity on multiple occasions to manage large teams. Every time this happens, I am eventually annoyed by the same realization: at a certain size (maybe it’s around 40 people?), anything I do right that affects the entire group is somehow annoying to at least one member of the group. Here’s what makes it worse: those people who are annoyed are usually annoyed for good reason. What was right for the group as a whole was legitimately wrong for them. Sometimes they’re offended. Sometimes they’re angry. Sometimes they just offer mild constructive criticism. But, seriously, without fail every time I do something in a job which affects a large group of people, I’m both right (if I’m lucky) and wrong at the same time. I guess this is obvious in hindsight, but it always catches me off guard as I settle into a new management position. Here’s wh...

Full article: http://chadfowler.com/blog/2013/04/23/every-right-action-...

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