30 Oct '13, 6pm

A realistic approach to avoiding another #INTRIDEA

Speaking at a congressional hearing today, Health and Human Services Secretary Kathleen Sebelius called out private sector contractors for the many technology failings of the insurance marketplace. "Unfortunately, a subset of those contracts for HealthCare.gov have not met expectations. Among other issues, the initial wave of interest stressed the account service, resulting in many consumers experiencing difficulty signing up, while those who were able to sign up sometimes had problems logging in." As more of our government functions are moved online in the coming years, it's important to ask ourselves whether existing government service providers have the necessary skills and expertise to successfully build these complex and interconnected systems. While some providers are well-equipped to handle certain types of projects, the numerous shortcomings of the HealthCare.gov r...

Full article: http://www.intridea.com/blog/2013/10/30/avoiding-another-...

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