13 Mar '14, 9pm

Blogged: The Busy Kitchen, a parable of work-in-process.

Some software teams get stuck because their business users don’t realise they need to make time to take delivery of features they’ve requested. Over time their UAT backlog increases to the point where the team’s throughput virtually stalls. Once upon a time there was a restaurant. It was a good restaurant with a good reputation. It served quality food at a reasonable price. The service was excellent and it became very popular. One day a group of diners came to the restaurant and started ordering food. Dish after dish they ordered, and the waiter politely took their orders to the kitchen, where the chef happily made up each dish. The waiter started bringing the dishes to the table, but the diners were too engrossed in talking to each other and too busy ordering more food to eat what they had already requested. Soon the table filled up, so the waiter stopped bringing food to...

Full article: http://dannorth.net/2014/03/13/the-busy-kitchen/

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