OpenRuby.com

30 Mar '12, 10pm

Yay! Myself and a few coworkers are on this week's @engineyard Cloud Out Loud podcast!

Load Podcast S02E12: Engine Yard Support Featuring Adam Holt Erik Jones James Paterni John Yerhot Tasha Drew Published: March 30, 2012 Tasha Drew, our Success Manager interviews some of our awesome Support Engineers: John Yerhot, Adam Holt, Erik Jones, James Paterni. 1:15: Support’s different roles on the team 6:15: Spare time with support: user groups, open source 8:55: How customers scale 15:30: How support at EY has evolved, customer engagement Links John’s Twitter Tasha’s Twitter James’ Twitter Erik’s Twitter Adam’s Twitter RailsBridge New Relic Ruby Users of Minnesota ← Back to Episode List Download this Episode (mp3) Download this Episode (ogg) Subscribe via iTunes Subscribe via RSS

Full article: http://www.engineyard.com/podcast/s02e12-engine-yard-support

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