Jo's Notes - Setting up & Troubleshooting Bugzilla with Tracker

Want to use @pivotaltracker with @bugzilla? Find out how & get help with common hurdles here:

We only support versions 3.4.x and above. That said, at the time of writing, we're looking into an issue with the the 4.2.0 release and possibly some preceding minor versions and release candidates. If you haven't changed the integration's "Bug 'Status' values to exclude" (currently RESOLVED, VERIFIED, CLOSED), these defaults could be trying to pull in too much data and hence failing. To check, log in to your Bugzilla instance and use the advanced search options to find a small number of bugs, to help you change the default values to exclude all but those, and see if they'll be pulled in. You may need to install one or more optional Perl modules, i.e. SOAP-Lite and possibly Test-Taint. To determine if you have them installed (or to get the commands necessary to install them), go to the directory where you installed Bugzilla on your server and run the checksetup.pl script. ...

Full article: http://pivotallabs.com/users/jwebb/blog/articles/2066-set...