We are currently using Redmine for internal project management but I want to open Redmine to our customers. In order to create a new issue, Redmine displays unnecessary non required fields even if we reduces the permissions of the role as much as we can. For example, "assigned to", "Priority", ... are confusing for an external reporter. It would be great to hide/show non required default fields based on user's role. I have read some comments in the forum and found that this issue was covering that feature. Am I wrong ? If not, does anybody have an idea when this feature will be implemented ? Hope the answer will be "It is already there ..." ;-). Opening Redmine to our customers is part of our "end of year targets".
Full article: http://www.redmine.org/issues/703