03 Aug '12, 4pm

Our Help Desk is now available for Orchestra Customers!

We have some great news! As of today, the old Tender app that Orchestra customers have been using for documentation and forums has been replaced with our Engine Yard Help Desk ! With our Help Desk, all Orchestra customers will get: Access to our community forums and searchable knowledge base Access to our phenomenal support team In addition, all customers running Basic or Elastic applications on Orchestra will also be able to tap into the other great benefits of Engine Yard Support, including: Unlimited access to our support team (phone & online) Assistance configuring your system, database, and deploying your application Guaranteed response – as little as 30 minutes for urgent issues To learn more about the different support plans, please visit http://www.engineyard.com/support . Features of the new helpdesk To help get you acquainted with the new Help Desk, we have prepa...

Full article: http://www.engineyard.com/blog/2012/engine-yard-help-desk...

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