OpenRuby.com

01 Nov '12, 9am

Senior Developer Ruby On Rails im Herzen Berlins! at expertcloud.de GmbH (Berlin, Germany)

expertcloud betreibt ein virtuelles Contact Center, bei dem Experten von einem frei wählbaren Ort auf der ganzen Welt durch eine webbasierte Plattform Kundenanfragen (Telefon, E-Mail, Live-Chat) bearbeiten. Die Cloud wird von Berlin aus gesteuert und unterstützt. Durch diese Innovation können hochqualifizierte Agent- en rekrutiert, Volumenanschwankungen dynamisch abgefangen und die Welt des Kundenservices verändert werden. Das Unternehmen befindet sich in einem fortgeschrittenen Wachstumsstadium mit Kunden wie u.a. blau Molbilfunk, Zanox, myphotobook. Das Unternehmen ist von bekannten Investoren wie u.a. Frederik Fleck, Dirk Freise, Martin Ostermayer (blau Mobilfunk) und Patrick McKenna (Liveops USA) finanziert. Wichtiger Bestandteil der Plattformen ist eine in Ruby on Rails entwickelte Plattform zur Steuerung des Agenten-Pools.

Full article: http://careers.stackoverflow.com/jobs/26670/senior-develo...

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