• How Top Luxury Retailers Use Customer Service To Build Loyalty - Business 2 Community

    How Top Luxury Retailers Use Customer Service To Build Loyalty

    business2community.com 17 Jul '16, 8am

    And the math adds up. Because they have big margins on their products and services, luxury brands don’t need to worry as much about traditional customer service metrics, like average handling time. They know that the extra time spent helping their customer over the phone, in a chat wi...

  • How to Create Emails That Perfectly Match Your Business Brand - Business 2 Community

    How to Create Emails That Perfectly Match Your Business Brand

    business2community.com 05 Jun '16, 7pm

    “I finally realized that many of the hoteliers are opening the emails around dinnertime. During the morning, they are handling the switchover of the rooms. And then by the afternoon, they are dealing with check-ins. So the only time that hoteliers are actually able to sit down and loo...

  • Luxury Goods for the Non-Luxurious

    business2community.com 29 Aug '15, 12am

    Instead of hiking up prices to account for lost customers and assuming the ultra-rich will continue purchasing, these high-end brands should first focus on widening their target audience; This way they can capture those in the middle-upper class who value a brand and have enough funds...

  • Optimizing #Luxury Retailers For User Experience and Discovery Marketing - #marketing

    Optimizing Luxury Retailers For User Experience and Discovery Marketing

    business2community.com 03 Oct '15, 6pm

    Zuri Furniture has invested in developing a website specifically designed for mobile browsers. Their images are friendly to taps and are legible at a distance. By including a button to upload mobile photos, it encourages utility only provided by smartphones. All of their social media ...

  • The Bitcoin: A Fake, a Fad, or the Currency of the Future?

    The Bitcoin: A Fake, a Fad, or the Currency of the Future?

    business2community.com 05 Apr '15, 8pm

    Do you accept Bitcoin? The first specifications and proof of concept for Bitcoin came in 2009, when Satoshi Nakamoto proposed the idea on a cryptography mailing list. Nakamoto’s identity outside of this project has remained unknown. His original Bitcoin codebase has since been built u...

  • 7 Benefits of Ecommerce for Retailers - Business 2 Community #branding #luxury

    7 Benefits of Ecommerce for Retailers

    business2community.com 11 Jul '15, 2pm

    We’re halfway through the year, and it’s apparent that ecommerce won’t be slowing down anytime soon. Not only are more businesses looking to establish online stores but also they are looking to develop their stores. According to Invesp, ecommerce sales is growing at 10% each year in t...

  • 7 Tips for Running a No-Leakage Support and Sales Machine

    business2community.com 07 Jun '15, 1am

    Twitter, phone support, web feedback forms, Facebook, your online help desk… You’ve got it all sorted out and you think you’re well placed to deal with any query. But you also need to direct enquiries and questions to the correct department without tying up your support teams. Create ...

  • Is the Government’s Support of Bitcoin Insane… or Genius?

    Is the Government’s Support of Bitcoin Insane… or Genius?

    business2community.com 26 Nov '14, 11am

    In this mess, Bitcoin rises like an angel come to offer us salvation because it isn’t under the control of a single central authority, like fiat currencies. It’s also a currency that is not subject to inflation because, unlike fiat currencies, which can be printed at the will of the g...

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